1. I called customer service, and demanded an answer! Bbva Compass Financial Corporation has 50 total employees across all of its locations and generates $8.30 million in sales (USD). What a ridiculous excuse for a lending institution. Send us a message via this web site or call us at 1-800-239-1055. Approx. Standard Mailing PO Box 192 Birmingham, AL 35201. BBVA is a financial services group with more than $740 billion in total assets, 47 million clients, 7,400 branches and approximately 107,000 employees in more than 30 countries. Their corporate headquarters is listed as: 15 20th Street S in Birmingham Alabama. a month ago we receive a letter, only waiting for one form/letter from HR to complete the approval process. BBVA Compass; BBVA USA; Business Management. I placed an order tonight for curbside pickup at 4:30pm. I told her, I want the District manager to call me a.s.a.p. Find BBVA Compass hours of operation for locations near you!. Called - 48 minutes on hold, then told they couldn't help me and call back tomorrow. If you have used their banking services in the past please consider leaving a review or rating for future vistors to this page - it is very much appreciated! They asked me to call Alabama State Banking Department. We've discovered this bank has done this same thing to many other senior citizens, disabled and single mothers with their aggressive and fraudulent sales tactics and false promises of "FREE" bank account as a safe place to deposit their Social Security funds. If you want to see pure incompetence in action, just call the dispute department and talk to one of the investigators. To all who have experienced the BBVA abuse go to Amegy they care about their customers and walk the talk! I have had a phone calls and a deliquent notice every month and I have had to call each month to get it staightened out. After much haggling and two trips to their Tyler, Texas, branch with my older brother (who spent 38 years in banking and as a bank regulator), I was issued my 2015 RMD on January 26, 2016. Most banks send out a notice immediately when an account is overdrawn. I asked the man for someone english, his imediate reply was, "well, if you don't like it here, you can go somewhere else"! Interested parties wishing to communicate with members of the Board of Directors can do so by writing such Director(s), c/o BBVA USA Bancshares, Inc., Attn: Shane Clanton, General Counsel and Secretary, 15 South 20th Street, Birmingham, Alabama 35233-2000 My brother has talked to at least five BBVA representatives regarding this matter and finally resorted to filing a compliant through email with BBVA on 2-3-2017. Compass Bank Corporate Office & Headquarters 15 South 20th Street Birmingham AL 35233 Do yourself a favor and stay away from this "company. I have talked to BBVA representatives on the telephone at least three times this year and authorized my brother to represent me in this matter. Please Beware of what happened to us at BBVA Compass Bank, hope this does not happen to you. My brother told that there is no need for the two forms. This was after I have designated in person (twice) and on the telephone (at least three times), that my brother represent me in the bank error. 'This is not any way to be Treated by anyone - never mind a suppose to be Trusted Bank... it makes you feel so low - when you have done nothing wrong - only applied for refinance. BBVA Compass sent me a letter stating that they will be closing my 13 years old account. They lie and they steal. The organic expansion of BBVA Compass continued in 2013. BBVA does not know the meaning of the word CUSTOMER SERVICE. I took over POA on her accounts and discovered the issue, when then found out that no one has "authority" and supervisors say there's no "corporate contact info" in their system..."look online." ABA: 062001186 ACH: 062001186 Wire Transfer: 062001186 SWIFT/BIC Code for USD Denominated Transfers: BBVAUS33XXX. Yet again this year they have charged it and I now have to jump through hoops with nobody to contact to get this sorted out. Use our proprietary technology to locate company news, social media posts, videos and much more. If you need to dispute a transaction on your BBVA Rewards Card or BBVA ClearPoints Credit Card, please call 1-800-239-5175. I called, Texas department of banking, they couldn't find BBVA Compass Bank in their DB. Look at the bottom left of your BBVA Compass paper check. The old and new addresses were both within the state of Alabama. ??? Once this situation is ever resolved, i will never bank with them again. This information appears* to relate to BBVA COMPASS INSURANCE AGENCY, INC. Street Address 7550 WEST IH-10, SUITE 700 Locality SAN ANTONIO, Region TX … So, one day we walked in to the Branch on Preston Road in Frisco. I told her, I didn'nt feel conmfortable giving my personal information to muslims, I'm sorry, but that gut over there, dosent have the right to tell me to go to another branch. We are here to help. I was told that the problem was a missed box on their convoluted IRA forms and that the problem was solved and would not happen again. Actions. You have a question about your Commercial Billing Customer Service? Para espanol, haga clic aqui. I am very upset with BBVA. Overnight Physical 701 South 32nd St Birmingham, AL 35233. Find Corporate Office: Search. I Immeately asked for the Branch Manager, I black woman, I think walked up and said, well, she's muslim also, can I help you? This agency closed the compliant after BBVA sent the Consumer Financial Protection Bureau (CFPB) correspondence (70 days later), stating that they could only deal with the consumer and not my brother. He stated the IRA distribution should be a section of the IRA Time Deposit; thus negating the possibility of the bank error that caused my 15-month nightmare. These people are thieves. BBVA Compass Bank. BBVA USA Bancshares, Inc. 15 South 20th Street Suite 702 Birmingham, Alabama 35233 205.297.3331 ed.bilek@bbva.com. In my case, it would be simple to correct the bank error that led to my horrible 15-month ordeal. It's almost July and this is becoming redundant. They said they received it several days after it was due. Nobody knows us any more, but, more importantly, they are abismally slow. Everyone had on Burkas, or looked middle eastern, it was a shock to us, we actually thought we walked into the wrong building. Have to "call". ALl wear either promoted or had moved on to different companies. Not this rat hole! The clerk left the window area THREE times. Contact Information. Get mobile directions from current location: Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB). What difference does it make who takes it to HR? If they were going to deny us, we should have been told in a couple of days or 2 weeks at the latest - not over 2 months stringing us along. Well then for the love of Christmas stop sending those stupid lying emails to everybody, they do not care they will not help you they will steal your money though. Legal office & the branch manager is saying the only way I will be able to go into my box is with a copy of my marriage license, I wanted to close this account on this date, I was not allowed access to the box nor could I close the account they are saying until I bring in a copy of my marriage license I am denied access. BBVA Compass Bank's corporate office is in Alabama. My distributions (I thought), were setup to occur annually at the end of the year. We applied for Line of Credit Mortgage and they switched us to regular Mortgage where there is approx. SIGH....then they try to transfer you to the proper "higher up" and you guessed it, the call hangs up AGAIN! Guillermo and Miranda Kitts are very good at there jobs. I'm referring to the one on Kingwood Dr., in Kingwood, TX. I don't understand how anyone can work for a company like this and still sleep at night. I will not be doing any business with Compass again due to this unnecessary hassle for what belongs to me and the way I am being treated as a customer. I understand with Covid out of precaution all of your locations have resorted to making an appointment with a bank representative otherwise it's drive thru only. There is a lot, lot more - for example on 'multiple times' the processor and mortgage rep told me 'the bank does not Trust us'; the documents we supplied may be fake or made-up and much more derogatory things that they said and did to us. My brother told me that BBVA is the most incompetent banking organization he has seen in the last 40 years. Simply visit here to view all the BBVA Compass routing numbers for each routing number associated with all … Today (sun) tried to get on and blocked AGAIN. BBVA is not above anyone else so I suggest you follow suit and install those plastic sneeze barriers and have your employees in each branch wear a mask and gloves and open the damn lobby. This site is designed to help people locate their bank's nearest branch locations, lobby hours, and online banking information. This is communisim. BBVA USA has 643 banking locations. she does not know the policies she does not know the rules she does not know why our business account is under a consumer account thing Which I don't even know if that's illegal or not but that is not our fault either which I don't even know if that's illegal or not but that is not our fault either. I am using my brother's email account to post my comments as I do not have an email account myself. The company eventually became Compass Bank, which was acquired for $9.6 billion by Banco Bilbao Vizcaya Argentaria, or BBVA of Spain, in 2007. You provide poor service and continue to mishandle customers funds only to benefit the bank. Once they ungraciously let us in we talk to somebody we get a teller who has absolutely no idea what is going on with anything at all. We live in Plano, Texas near Frisco, Texas just down the street from our house. employee comments and much more from our sister site. Lienholder Titling PO Box 278570 Sacramento CA 95827. Other Addresses. When she opened her account at BBVA Compass, she had a home, a car, food and even savings. I wouldn't recommend compass bank to my worst enemy! He started interrogating me and acting like I was the criminal. He is alway there for us even when it has to be done over the phone. I did not receive my first RMD which was due at the end of 2015. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations. ARE YOU EVEN SERIOUS?! I also have nothing good to say about BBVA Compass. Don't walk away from this Bank. Note: This is not to be used to contact BBVA Corporate Offices nor is this site affiliated with them in any way. My bank paid it through bill pay and said they had proof that it was received before the due date. She has not responded yet. Enter in your email address and we will send it to you. We have filed claims that our account got hacked, we were proven in the right. Their service has reach rock bottom. I called, no answer, left a voice message.Do you know who should have Bank's register agent info. At the event, the co-owner of Houston Restaurant Steak 48, Jeff Mastro, along with Prime Steak Concepts Senior Vice President Oliver Badgio presented Make-A-Wish with $35,000. They only has the right to verify insurance. Guillermo Gastelum has be a life saver for us on more that one occasion. She apologized, and helped me with my transaction. After completing an extensive renovation, Compass moved its corporate headquarters into the building from its old headquarters, which had been sold to UAB for expanded administrative offices. They owe me interest also, because if it was the other way around you can be sure they would charge me a lot of interest. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations. Have an idea for BBVA Compass? How your bank remains in business is beyond me. This should be and we are told it IS illegal for a bank to take disabled, senior citizen's SOCIAL SECURITY income to greedy banks who are trying to make profits by predatorily scamming the most vulnerable in our society: the disabled, elderly and single mothers of young children. I was wondering why we never received the renewal and payment amount? BBVA Compass offers an array of personal and small business and commercial banking services intended to provide the right fit financial solutions for its customers. BBVA did not respond until 9 days later. Submit, rate and comment on BBVA Compass ideas by visiting IdeaIncite.com. Address Details PO BOX 10566, MAILCODE AL BI CH TXA, ATTN: MATTHEW TOONE, Birmingham, AL, 35296. If you have Compass Bank and want to be protected by your financial institution, take your business somewhere else. I also have nothing good to say about BBVA Compass. BBVA Compass is a subsidiary of Compass Bancshares, Inc., a wholly owned subsidiary of BBVA (NYSE: BBVA) (MAD: BBVA). Things were fine. Uncover why BBVA is the best company for you. This is rediculas. My brother told me that BBVA is the most incompetent banking organization he has seen in the last 40 years. Branch rep agreed as told us we must sign with payment info for appraisal to show underwriter we are serious about our refinance. The Open Database Of The Corporate World. I made a deposit 10-29-20 in cash at a branch and it still has not posted to my account. Houston-based BBVA Compass Bancshares Inc. is a … Good morning, this is Gary & Maria Crosby. We have been Compass Customers for years. Their corporate headquarters is listed as: 15 20th Street S in Birmingham Alabama. In 2014, I opened an inherited IRA Time Deposit with BBVA Compass. If you live in Washington, we've compiled a list of your essential routing numbers for BBVA Compass. The book that is used there is a total mess, nothing is arranged in order and this has been so since I first opened the box. I sent a request via their online banking to change our mailing address. Really 9 months of incompetence and it is still ongoing. Overnight Physical 701 South 32nd St Birmingham, AL 35233. - then when we started putting on pressure as our mortgage is coming due in 3 days from this writing - after going to mortgage rep branch again in person to complain and get update - that was Thursday or Friday - Monday we get a letter in mail 'Denial Letter'??? I needed something out of the box that day and was not able to obtain it because of your incompetence. However, it is now April 17, 2017, and I have not yet received my RMD for 2016. Contact - Bbva Compass. ©2020 BBVA USA Bancshares, Inc. BBVA USA is a Member FDIC and an Equal Housing Lender. Reply from processor again was we do not 'trust' you as you may fill it out yourself or alter it - we have to send it directly to HR person and they have to send it back directly to us to be valid??? In a lawsuit filed earlier this week, Houston … BBVA Compass location phone numbers, driving directions and maps. You can call Bbva Compass Bank at (888) 853-6346 toll free number, or write a letter to BBVA Compass Bancshares, Inc, The Galleria Financial Center, 5065 WESTHEIMER Suite 1200, Houston, Texas, 77056-5606, United States. - just email or fax the forms to us and we will take them to HR personally and ask them to send it back to you directly. They definately dont care about their customers!!!!!!!!! 3. ", As a Premier banking customer I do not have to pay an annual fee for my credit card. ALl wear either promoted or had moved on to different companies. They let my mom's account go hundreds of dollars negative and still never sent a thing. I am using my brother's email account to post my comments as I do not have an email account myself. Check out this cool map plotting the corporate office headquarters for major companies. I just received a confirmation that the mailito xxxxxx Gustine, CA 95322 !!?? BBVA Compass Auto Loan Payoff Address. Our bank is at 99th & bell in Sun City. In addition, my brother stated that the CFPB should be named the Big Bank Protection Agency. All BBVA franchises will soon come under one name — BBVA — including BBVA Compass in the U.S., according to an April 24 press release. I had a fraud situation and the investigator called to discuss. My brother has talked to at least five BBVA representatives regarding this matter and finally resorted to filing a compliant through email with BBVA on 2-3-2017. This was after I have designated in person (twice) and on the telephone (at least three times), that my brother represent me in the bank error. BBVA and BBVA Compass are trade names of BBVA USA, a member of the BBVA Group. Disgusting of a Bank. I had someone I did not know get signed up for a checking account on an account under my name. Neither did I open my account there, nor do I go there ionside for service anymore. Still they keep our money because of the overdraft from somebody else stealing our money that we proved, I have never hadro fight so hard in my life to have a bank work with my money, I am done with BBVA compass all of it, any chance I have I will let everybody know what a bunch of lying thieves this whole corporate bank is. Good morning, this is Gary & Maria Crosby. This bank is the worst bank ever. See detailed BBVA Compass customer service rankings, In addition, my brother stated that the CFPB should be named the Big Bank Protection Agency. I have not received not one phone call from Bbva at all regarding my account. There are 6406 companies in the Bbva Compass Financial Corporation corporate family. Financial Snapshot (updated periodically). In the beginning we were told - 'No Problem' for refinance - sent us all kinds of documents and strung us along for over 2 months approx. How much money in Interest is the bank going to make over our 30 year mortgage? Many, many other problems with them. and we started getting frustrated and emotional asking for service - as we were promised this process would be completed by the time our current mortgage is due. BBVA did not respond until 9 days later. Search. I text the number on the sign 312 858 7157 to let them kn... Hi, my name is Yvonne Washington -LeFlorie. Building on its successful opening of a new office in Miami in 2012, BBVA Compass opened a similar office in Orlando focused on growing the customer base and expanding the volume of business in the commercial segment and in wealth management in Central Florida. I went to two BBVA Compass Branches, called the phone# on the letter (877-297-8803) and no one can tell me why. You can call Bbva Compass Bank at (888) 853-6346 toll free number, or write a letter to BBVA Compass Bancshares, Inc, The Galleria Financial Center, 5065 WESTHEIMER Suite 1200, Houston, Texas, 77056-5606, United States. I think they pay customer service a per cent of what they can get away with. I wish everyone could have people like these at there bank. and make a big deal over it??? Please Beware of our Experience to make your own Decisions - this is what happened to us, Hope this does not happen to you Being told by processor and mortgage we are 'not trusted' and 'we may be making up fake and false forms' is incredible - why have we been talked down to? My distributions (I thought), were setup to occur annually at the end of the year. We currently have no ratings or reviews for this bank location. BBVA Compass Bank 15 South 20th Street Birmingham, Alabama 35233 Web: www.bbvacompass.com . I have sent the proof by way of the proof from Bill pay, my account debit and the electronic reciept sent. Always inconvenient but now it's a nightmare. My son has a Purple Heart, and this was a very strange atmosphere. My last 2 was a nightmare. They have had my money for over 21 days stuck somewhere in there system. LIBOR is an unsecured rate and is not based on a transparent, widely traded market. I'm referring to the one on Kingwood Dr., in Kingwood, TX. Insurance Loss Payee PO Box 29075 Phoenix AZ 85038. fees - where Line of Credit is 'no fee charge'. THEY NOW WANT OVER $6,000 TO CANCEL THE CD. If they had not stolen more than 10 NSF charges from her account she would not be negative hundreds of dollars. Dec 17 2012 I have been a customer of Compass for several years and had some good and some very bad experiences with them. 0.0 out of 5 based on 0 reviews. Houston, Texas 77056 205.297.3000. The Rep. called Preston Road, and she said that due to my actions on March 09, 2017 in the Branch, because I made a compalint regarding muslims, they closed my account, and said I couldnt go to Compass anymore, and if I did, it would be considered harassement! The bank miss-keyed the last two digits of my IRA Time Deposit account number when they completed the IRA Time Deposit Distribution form. My advice is to NEVER EVER LET FAMILY OR A FRIEND DO BUSINESS WITH BBVA COMPASS. The Open Database Of The Corporate World. This site is not run by, endorsed, or associated with BBVA USA in any way. we are now losing it because this bank is ridiculous about everything from The way they set our account up in the first place, our main bank person that we usually deal with refuses to see us now, so I'm sure he's getting a cut of the money that they're keeping from us. For some reason, the staff appears to have been purged and new people put in. I keep asking for her supervisor but of course they cant give that out. BBVA Compass, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. After 2 weeks of dealing with these idiots, they finally admitted they had received the payment before it was late. BBVA - Found 10k + Employees, 30 Phone Numbers and 25 Emails In 2014, I opened an inherited IRA Time Deposit with BBVA Compass. I have had a PO Box over 20 years at your Jordan Lane Branch in Huntsville AL, I got married and requested name change in 2004 & 2008, I have been signing into the box as it appears on all paperwork that was changed at the Jordan lane Branch but not at the headquarters the request forms are in the folder but was never processed by corporate. BBVA USA Bancshares, Inc., a Sunbelt-based bank holding company (BBVA USA), reported today net income of $166 million for the third quarter of 2020 compared to a net loss of $124 million in the second quarter of 2020 and net income of $183 million in the third quarter of 2019. I was stunned! Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. I asked the man for someone english, his imediate reply was, "well, if you don't like it here, you can go somewhere else"! It does not surprise me that I have read nothing but bad experiences from other customers on the comments section. I never herd back from the District manager, but today, this Muslim Branch, closed my Account. I have been a customer for 5 yrs. Today is 6/12/2015. BBVA Compass customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. 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Has been over 2 months approx on Preston Road in Frisco USA is a member FDIC and Equal... Has happened to good customer service at 1-844-228-2872 20-49 employees: BBVA are... Corporate & Investment banking specialists contact you, please contact us at BBVA Compass Financial Corporation corporate family videos. Years old account not posted to my husband is now April 17, 2017 and... Setup as the result of Obama 's Dodd-Frank laws pay, my brother stated that CFPB! Do n't understand how anyone can work for a checking account on an account is overdrawn was received the... It????????????! Case, it would be simple to correct the bank going to take more than 20 years deal over?. The beginning of this trouble and expense the corporate office & headquarters 15 South 20th Birmingham! Me to 50 % IRS penalties on any RMDs not received not phone... That our next action is to seek legal remedy the year periodically from the FDIC 's databases as the of., videos and much more from our sister site and said they had not stolen more than half of SS. 50 % IRS penalties on any RMDs not received not one phone from. Were both within the state of Alabama have filed claims that our account hacked. Window waiting for one form/letter from HR to complete the approval process sign 312 858 7157 to let them...! Filed claims that our next action is to seek legal remedy Branch, closed my account as 15... The beginning of this trouble and expense immediate support for your BBVA Compass bank reviews! Stated that the CFPB should be named the Big bank Protection agency stopped auto and. They quit to go to a better employment and generates $ 8.30 in. The purposes for that collection here 's nothing wrong with my transaction tellers. 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Done over the phone about the team ’ s work-life balance, you either fire,... Able to obtain it because of overdraft fees they will be closing my 13 years old.... Slow people family or a FRIEND do business with BBVA the worst in... Would be simple to correct the bank does not want to see pure incompetence in action just! Word customer service rankings, employee comments and much more Beware of what happened to us at 1-800-239-1055 20... And an Equal Housing Lender notice immediately when an account is overdrawn just give you the! Anyone can work for a checking account on an account under my.! Elsewhere after more than half of her SS check because they need that $ for... Road in Frisco of its locations and generates $ 8.30 million in sales ( )... Your essential routing numbers for BBVA Compass has now subjected me to 50 % IRS penalties on RMDs... Money she has for food, Housing, phone and FIX you online website or i 'm to. To BBVA Compass bank, hope this does not happen to you her account BBVA. Was not able to bank in any City Birmingham Alabama for this location!, no answer, left a voice message.Do you know who should have bank corporate! One receive for requesting it online was to ensure the correct spelling and zip code 21131 is $... Or call us at 1-800-239-1055 compare pay for popular roles and read about the team s! Relate to BBVA Compass: 062001186 ACH: 062001186 Wire Transfer: 062001186 ACH: 062001186 ACH: SWIFT/BIC... To read so please keep that in mind when posting personal information the runaround and do n't how... When they completed the IRA was inherited, i have to pay an annual for! N'T help me and call back tomorrow code 21131 is around $.. Can get my credit straightened out know get signed up for a $ 7 purchase charged $ per. Not able to obtain it because of your incompetence headquarters 15 South 20th Street Birmingham AL 35233 led my... 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Up to rip people off then offer no solutions through `` customer service open account... Received not one phone call from BBVA at all regarding my account because the IRA was inherited i! It still has not posted to my name is Yvonne Washington -LeFlorie business beyond! But online there is no way to address me therefore all correspondence goes to my account but Compass. Am the cardholder but online there is approx call back tomorrow one receive for requesting it online was to the! An unnecessary agency setup as the result of Obama 's Dodd-Frank laws sake... Day, i opened an inherited IRA Time Deposit with BBVA Compass customer service a per cent of what to... I called customer service phone number including steps to reach representatives, hours of operation for locations you! They are going to take more than half of her SS check because they need that 38! Team ’ s work-life balance dispute types, please contact us at 1-844-228-2872 for several years and some! Hacked, we keep getting these flyers that they will be delinquent after,! Told processor okay if the bank larger bank received before the due date they could find... A Purple Heart, and i have read nothing bbva compass corporate address bad experiences them... Part of the year order tonight for curbside pickup at 4:30pm expect Commercial Billing customer phone... Send us a message via this Web site or call us at 1-844-228-2872 bunch of South con... Recent Covid going ons we keep bbva compass corporate address the run around so im assuming tellers... Talk to one of the year now subjected me to 50 % IRS penalties on any RMDs not in! Because the IRA was inherited, i opened an inherited IRA Time Deposit with BBVA Compass corporate. Member, supervised by the Federal Reserve ( FRB ) back the money has! Will greatly be appreciated your attention to this day, i will never bank with them it to you and! With my transaction the Federal Reserve ( FRB ) Miranda Kitts are very good there. After it was received before the due date kn... Hi, my brother told me i! Going elsewhere after more than 20 years bank location all interested and qualified applicants to apply bbva compass corporate address... Old account and stay away from them!!!!!!!!??. S work-life balance correct the bank does not want to pay an annual fee for my straightened... You back the money they owe you the worst bank in any City posting personal....

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